Healthcare Scheduling Coordinator
Posted 2025-04-18
Remote, USA
Part Time
Immediate Start
Description:
• Full-time Healthcare Scheduling Coordinator, Care Planning: 9 month contract.
• Hiring ASAP!!
• Legacy Care Group is partnering with Commonwealth Care Alliance and is seeking compassionate and skilled Scheduling Coordinators.
• The Scheduling Coordinator is part of a Care Planning Unit Team that is responsible for telephonic outreach to CCA members with the goal of scheduling an appointment for a comprehensive health needs assessment.
• This role has a focus on community-health and providing support to individuals in under-served populations.
Requirements:
• Education:
• Associate's Degree or equivalent experience. Bachelor's Degree preferred.
• Experience:
• Two years work experience
• Prior customer service work experience required
• Experience in a healthcare environment preferred
• Customer service experience preferably in a contact/call center environment; retail/sales experience acceptable
• Experience with electronic medical record strongly preferred (eCW a plus)
• Skills:
• Strong communication, interpersonal and team skills
• Ability to exercise judgment in dealing with sensitive, confidential information
• Ability to learn new information and processes rapidly
• High level of comfort working with an ethnically diverse group of people with disabilities
• Detail-oriented with the ability to enter information accurately into electronic systems
• Ability to handle a high volume of calls and switch between multiple tasks and systems
• Willing to learn and utilize telehealth technologies (video, chat, etc.) to support CCA members and enable successful telehealth appointments, when appropriate.
Benefits:
• We are an equal opportunity employer and welcome applications from all qualified individuals.
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• Full-time Healthcare Scheduling Coordinator, Care Planning: 9 month contract.
• Hiring ASAP!!
• Legacy Care Group is partnering with Commonwealth Care Alliance and is seeking compassionate and skilled Scheduling Coordinators.
• The Scheduling Coordinator is part of a Care Planning Unit Team that is responsible for telephonic outreach to CCA members with the goal of scheduling an appointment for a comprehensive health needs assessment.
• This role has a focus on community-health and providing support to individuals in under-served populations.
Requirements:
• Education:
• Associate's Degree or equivalent experience. Bachelor's Degree preferred.
• Experience:
• Two years work experience
• Prior customer service work experience required
• Experience in a healthcare environment preferred
• Customer service experience preferably in a contact/call center environment; retail/sales experience acceptable
• Experience with electronic medical record strongly preferred (eCW a plus)
• Skills:
• Strong communication, interpersonal and team skills
• Ability to exercise judgment in dealing with sensitive, confidential information
• Ability to learn new information and processes rapidly
• High level of comfort working with an ethnically diverse group of people with disabilities
• Detail-oriented with the ability to enter information accurately into electronic systems
• Ability to handle a high volume of calls and switch between multiple tasks and systems
• Willing to learn and utilize telehealth technologies (video, chat, etc.) to support CCA members and enable successful telehealth appointments, when appropriate.
Benefits:
• We are an equal opportunity employer and welcome applications from all qualified individuals.
Apply Job!
Apply To This Job
Check More Jobs