Online Chat Support Agent

Description:
• The House of Mercier is an innovative recruitment agency.
• Seeking enthusiastic individuals as Online Chat Support Agents.
• Role involves assisting customers through live chat.
• Ideal for those seeking work-life balance in online media.
• No previous experience needed, supportive environment for growth.
• Engage with customers, provide service and guidance.

Requirements:
• No prior experience required, open to all levels of applicants.
• Strong written communication skills in English.
• Ability to work independently and manage time effectively.
• Comfortable using computers and various chat software.
• A passion for helping others and providing excellent customer service.
• Willingness to learn and adapt to new technology and systems.
• Access to a reliable internet connection and a quiet workspace for remote work.

Benefits:
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan

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