Virtual Receptionist (Spanish) – Arizona

About the position

The Virtual Receptionist position at ReceptionHQ offers an exciting opportunity to work from home while providing professional telephone answering services for clients. As a key representative of both ReceptionHQ and its clients, the role requires exceptional customer service skills and the ability to handle calls efficiently in a 24/7 environment.

Responsibilities
• Professionally handling incoming calls for clients and their callers
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• Providing exceptional customer service
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• Promptly and efficiently taking and relaying messages to clients
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• Offering a warm phone presence, generally smiling, being friendly, helpful and positive

Requirements
• Preferably call center experience and/or experience in a fast-paced environment
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• Excellent speaking voice and telephone manner
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• Confidence with computers and typing skills (over 50 wpm)
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• Attention to detail and accuracy
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• Team player, professional attitude and a sense of humor
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• Take pride in the quality of your work in providing a positive client experience
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• Minimum of 1-year Customer Service experience
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• High School Diploma or Equivalent

Nice-to-haves
• Ambition to exceed expectations
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• Remarkable Attendance
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• Self-Motivation
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• Ability to work in a fast-paced environment

Benefits
• Competitive Salary
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• Paid allowances for handling Corporate and Spanish inquiries
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• Monthly Performance Incentive
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• Working from Home
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• Paid Training
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• 40 hours of Paid Time Off
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• 40 hours Paid Sick Leave
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• 6 Public Holidays Paid
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• Health Benefits (medical, dental, and vision)
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• 401K with company match
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• Social Events

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