Customer Service Representative (Work from home)

Do you excel in connecting with people and making a positive impact? At AO Globe Life, we’re looking for a Customer Service Representative who embodies warmth, trust, and exceptional service. If you’re ready to become the go-to resource for our valued business clients, this role is your chance to shine.

In this position, you’ll be the heartbeat of our client relationships—creating unforgettable experiences, addressing needs with care, and ensuring every interaction leaves our clients feeling supported and appreciated. Your efforts will directly impact families across Canada and the United States, making their lives brighter and more secure.

Responsibilities:
• Build Lasting Connections You’ll be the friendly voice clients can count on, listening to their needs and offering tailored solutions that leave a positive and lasting impression
• Be a Client Champion Your goal is to ensure every client feels supported and valued. You’ll identify ways to improve their experience and contribute to business growth by delivering exceptional care
• Grow and Learn Every Day Take advantage of coaching, online tools, and resources to expand your expertise. As you develop your skills, you’ll become even better at building rapport and delivering excellent service
• Collaborate and Succeed Together Teamwork makes the dream work! Partner with your colleagues to share ideas, achieve goals, and create an amazing experience for our clients

Requirements:
• Passionate About Growth You’re ready to invest your time and energy into building a rewarding career while continually learning and expanding your skills
• People-Focused You thrive on creating strong, positive connections with others and are driven to deliver exceptional service every step of the way
• Confident Communicator You have a way with words—both spoken and written. Your professional, persuasive demeanor makes it easy to connect with clients and colleagues alike
• Spanish Speakers Encouraged to Apply Although not mandatory, your ability to connect with diverse communities and bridge cultural gaps adds incredible value to our team. We’d love to have you bring this unique strength to the table!
• Goal-Oriented and Ambitious You’re motivated to hit your targets, explore new opportunities, and take your career to the next level
• Ready to Make an Impact You’re excited to bring your unique talents to the table and contribute to the success of a team that’s all about making a difference

Discover AO Globe Life: Where Passion Meets Purpose

At AO Globe Life, we’re more than a company—we’re a community dedicated to helping families thrive. Since 1951, we’ve been proud to support working families with life, accident, and supplemental health products, offering peace of mind and protection to members of labor unions, credit unions, associations, and their loved ones.

Our mission is built on a foundation of collaboration, innovation, and a commitment to growth—not just for our clients but for every member of our team.

When you become part of AO Globe Life, you’ll enjoy:
• Earn Based on Your Results: Uncapped commissions mean the more you achieve, the more you earn—there’s no ceiling on your potential income
• Unlimited Support: Gain access to a steady stream of quality leads and cutting-edge tools designed to boost your success and help you shine
• Professional Growth at Your Pace: Your commitment to learning and excelling opens doors to new roles, responsibilities, and rewards
• Flexibility for High Performers: Excel while working remotely, giving you the freedom to balance your personal and professional goals
• Focused Rewards: Comprehensive benefits and exclusive opportunities are available to those who drive results and exceed expectations

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